Frequently Asked Questions

Time For You Domestic Cleaning in Derby Provide Domestic Services, household cleaning tips & general cleaning tips too!

Time For You vet our cleaners in Derby so that, between us, we provide a superb service that delivers not only quality results every time, but also gives our clients practical house cleaning tips to keep your house looking and smelling fresh and clean.

Q. Who is Time For You?
A. Time For You is the UK's premier domestic cleaning company, set up to offer quality domestic help to busy individuals who value their precious free time. We operate nationwide with a local franchised business owner near you to provide you with a truly personal service. Home Cleaning in Derby is provided by Time For You Derbyshire, owned by Darran Slater and Rebecca Robertson.

Q. How quickly can you find me a cleaner?
A. Usually we can find cleaners in Derby for you within just a few days. However, please contact our local office and we will be able to answer this question more effectively when we know your requirements

Q. What if I'm not happy with my cleaner for any reason?
A. Simply let your local office know of your concerns and we will do all we can to remedy the situation as quickly as possible. We have a large database of approved and vetted home cleaners in Derby, one of whom should meet your needs perfectly.

Q. How do you vet your cleaners?
A. Very carefully! Every single one of our cleaners is interviewed in their own home. This way we can see for ourselves the standard of their own home cleaning. It also gives us an idea of their background and individual circumstances. We conduct an in-depth interview and assess whether the cleaner will pass our stringent 'would we let this person clean our own home' test. At this stage we would also conduct all relevant ID checks. We have many cleaners in Derbyshire and spend a considerable amount of time finding the right cleaners for our clients.

Q. Are your cleaners reference checked?
A. Yes they are. We take up references for all our domestic cleaners in Derbyshire and those references have to be excellent before we would allow them on to our database of approved domestic cleaners.

Q. Do you have a minimum number of hours?
A. Usually the minimum number of hours weekly is two. Your local office, 0800 634 3479,  will be able to inform you of their minimum service criteria.

Q. Do you have insurance cover?
A. All our businesses are insured for up to a minimum of £2 million pounds against the domestic cleaner damaging your property accidently. Please note, in order to keep our charges at a very competitive rate, there is an excess of £100 on all claims for which you would be responsible for. The insurance cover is offered to provide peace of mind in the event of any major incidents of damage.

Q. Is there a contract to sign?
A. Our contract is initially for a three-month term. Thereafter the contract is for a one-month period on a rolling basis.

Q. Will I get the same cleaner every week?
A. Yes. You will get the same dedicated cleaner to do your weekly cleaning. That way you will know who is coming into your home each week and your cleaner will be able to work out a routine with you as to what you would like doing on each visit.

Q. What tasks will the cleaner normally carry out?
A. Your cleaner will do all the usual vacuuming, dusting and polishing and will clean the bathrooms and kitchen. They will also clean windows if required and most other general household cleaning within your home at your request. By having your own dedicated cleaner you will be able to specify which jobs are done on a weekly basis and which jobs are done on a rotational basis. This way you will receive a service that is tailored to your specific needs.

Please find below a few cleaning tips.

• Light sink stains can be removed by rubbing them with a freshly cut lemon.
• Dark stains - for example rust stains - can be cleaned by rubbing a borax and lemon juice paste over the stains, before rinsing clean.
• Use alcohol to clean chrome, glass and the caulking around the bathtub.
• Let a half-gallon of white vinegar soak in your toilet overnight once a month to keep rings from developing.
• Vinegar is marvellous for getting rid of grease, so for a more effective dishwashing and for that extra shine, just add a couple of tablespoons of vinegar to the washing-up detergent.
• To remove child's stickers from wooden doors, simply apply white vinegar, leave it to soak and then scrape them off.
• You can easily steam clean your microwave by placing a jug half full of water with lemon slices, then switch it on until the water steams. This procedure helps loosen any difficult marks and leaves it smelling fresh.

If you found these Questions & Answers and house cleaning tips helpful, then please use the Contact Us facility on our home page. We are ready to help you get your house spotless and we have plenty of other household cleaning tips to offer you too.

Time For You Derbyshire - 0800 634 3479 or 01332 661549